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Shipping and Delivery
At OrvenaLights, shipping is free on every order, and we hand each parcel to carriers we trust so it arrives safely and on schedule.
- Free shipping on every order, with no minimum spend
- Order processing: 1–2 business days, Monday to Friday
- Transit time: 5–7 business days once your parcel is dispatched
- Estimated delivery: 6–9 business days in total
- Orders placed after our daily cutoff move to the next business day
- Tracking details are emailed the moment your order ships
Delivery windows are estimates and can shift slightly with carrier volume or your region.
👉 View our full Shipping Policy
📦 Track your order anytime on our Order Tracking Page
📧 Need help? Email us at info@orvenalights.com
Returns and Refunds
At OrvenaLights, we want you to be happy with what you ordered. Returns stay easy for 30 days from the day your order arrives.
- Items need to be unused and back in their original packaging
- We charge no restocking fees
- Damaged, defective, or incorrect items are returned free of charge
- If you simply changed your mind, return shipping is covered by you
- Refunds are issued within 7 business days of inspection
📧 Need help? Email us at info@orvenalights.com
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Free Shipping in the USA6 to 9 Business Day Total Delivery
Dedicated Support TeamWe care about your experience with us
Easy 30 Day ReturnsQuick and easy returns with no hassle
Secure PaymentsEncrypted and safe checkout
A Lantern, Not A Lamp
Woven rattan breaks the light into a pattern that moves across the ground below.
Charges Itself
The solar panel tops up through the day and the lantern lights at dusk on its own.
Hang It Anywhere
With no cable to run, placement is decided by the tree or hook, not the outlet.
Durable MaterialsLong lasting and durable materials
Timeless DesignsEvery product is always time tested
Easy Setup Every TimeHassle free setup and accurate sizing
Light That Feels Considered
Every fixture is chosen for how it shapes a room, not just how it looks on a shelf.
Made For Real Rooms
Warm, even light that works on a porch, in a hallway, or over a dinner table.
Frequently Asked Questions
No. It runs entirely on its own solar panel and rechargeable battery.
The IP44 rating covers rain from above. For heavy exposed weather, hang it under a branch or pergola.
The chain adjusts up to 22.5 inches, so you can set the height to suit a tree, hook or pergola beam.
Yes, we ship free on all orders, with no minimum purchase required.
Orders are typically processed within 1–2 business days and transit times are estimated at 5–7 business days after dispatch.
Yes, once your order ships, tracking details are emailed so you can follow delivery progress.
You can return items within 30 days from when your order arrives for an easy return.
There are no restocking fees as long as the item is unused and returned in its original packaging.
Damaged, defective, or incorrect items are free to return, and refunds are typically processed within 7 business days after inspection.
Store Address: 13420 Timber Park Lane, Platte City Missouri 64079, United States
Store Email: info@orvenalights.com
Store Phone: +18164765672
Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (CT)
We do our best to reply to your e-mail within 1–2 business days.
