Billing Terms and Conditions

Last Updated: September 12, 2026

This document sets out how payment and billing work when you order from OrvenaLights.

Accepted Payment Methods

We keep checkout simple and secure by supporting the payment methods most shoppers already use:

  • Credit and debit cards: Visa, MasterCard, American Express
  • PayPal
  • Afterpay, where it is offered
  • Apple Pay and Google Pay
  • Bank transfer, for bulk orders only. Contact us for details.

Every payment is processed in United States Dollars (USD).

Payment Processing

  • Payment is taken at the time you place your order.
  • Nothing is processed or shipped until payment clears in full.
  • If a payment is declined or fails, the order is not confirmed.

Pricing and Currency

  • All prices shown on orvenalights.com are in United States Dollars (USD).
  • Prices may change at any time without notice.
  • Any taxes, duties, or shipping fees that apply are calculated and shown at checkout.

Secure Payment Processing

  • OrvenaLights uses SSL encryption and established payment gateways to protect your personal and payment information.
  • We never store or see your full card details.

Refunds and Chargebacks

  • Refunds follow our Refund Policy.
  • Unauthorized or fraudulent chargebacks are investigated and disputed.
  • If something looks wrong on your bill, write to info@orvenalights.com first and we will sort it out quickly.

Fraud Prevention

  • OrvenaLights may cancel, refuse, or hold any order we suspect is fraudulent or unauthorized.
  • We may ask for extra identity verification on high value or flagged transactions.

Changes to This Policy

We may update these Billing Terms and Conditions at any time. Changes appear on this page with a new Last Updated date. Please check back from time to time. Continuing to use our website after a change means you accept the updated policy.

Contact Information

Store Address: 13420 Timber Park Lane, Platte City Missouri 64079, United States

Store Email: info@orvenalights.com

Store Phone: +18164765672

Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (CT)

We do our best to reply to your e-mail within 1–2 business days.